Customer Service

We are here to assist you and be helpful at all times. One or two enquiries may take a little more time than others but we will answer your questions as quickly as possible.
Please, always remember your order number so we can find your order quickly.
CONTACT US HERE or on email kundeservice@miaman.com

If you have questions that cannot be answered on the homepage or comments, you can always contact MIAMAN.COM on kundeservice@miaman.com


RETURNS / DELIVERY / SHIPPING
You can, by the way, see all the trade agreements for the return of articles, freight and so on here.


TRY ON OUR SHOES
If you wish to try on our shoes you can do so, but only by appointment. Please contact us beforehand on kundeservice@miaman.com
This is how to find us.


COLLECTING YOUR GOODS
Only by appointment can your goods be collected at our address:

Kaj Munks Vej 15
3460 Birkeroed
DK - Denmark
CVR/SE/VAT no. 26732107

Please contact us beforehand on kundeservice@miaman.com
This is how to find us.

 

COLLECTION SAMPLES
At MIAMAN.COM you have a unique opportunity to be unique, and owning shoes that nobody else has. Characteristic for the collection samples is that they have been used for photo shoot, or simply have been tried a few times. You must be aware that there are special rules for the purchase of collection samples. We sell our collection samples at very favorable prices and you have the opportunity to make a really good buy.

For the collection samples the following applies:
There may be marks on the sole.
There may be marks on the upper leather - please carefully check photos of each style.
We do not necessarily send shoes in our signature boxes.
Our free return service (send back at our expense) does not apply to collection samples.

You are always covered by the Danish law of commerce giving you a 14 days return period. We do our best to specify if there are comments on each style.

 

STYLING AND FASHION TIPS
If you need advice to do with how to style our products or questions about fashion then you are welcome to contact us on stylingservice@miaman.comSend us your questions, then we will return with advice and instructions.

 

HELP IN CHOOSING THE PERFECT GIFT
We will help you in choosing the perfect gift. Contact us at kundeservice@miaman.com and give us a little background information then together we will find the right gift. 

 

GIFT CARDS 
A gift card is the perfect gift for the fashion conscious woman. We will send the gift to you or directly to the receiver of the gift. If you write a greeting in the message field then we will print it on the card for you. This service is free of charge.

The gift card is valid 1 year from the date of issue and cannot be exchanged for cash.

 

DISCREET PACKAGING / ANONYMOUS RECIPIENT
Would you like to receive your purchase discreetly packed, so our logos do not appear in the package ? Simply choose discreet packaging at checkout.
Should your payment also be anonymous, you can pay directly at Nordea using registration number1329 account number 4384973995.  If you transfer from abroad in the currency Euro please use the following IBAN  no. DK8320005036399432 BIC/SWIFT-code NDEADKKK. If you are transfering Us. Dollars pls. use following IBAN no. DK0820005036399424 BIC/SWIFT-code NDEADKKK. Please send us an email beforehand stating which items you want and their size and color. We will also need an address where we can send your package to, it may be a post office box or home address as you prefer. Once we have registered your payment we will send your package and use your email address to inform you tracking number on the package.

We treat all customer information discretely.
If you have questions you can always write us and let us find the best solution for you.

 

EXIT FORM
We only send newsletters to those who have signed an entry form and to VIP customers. If you wish to stop getting the newsletters, all newsletters have an exit form link where you, at any time, can stop getting the newsletters in the future.


COOPERATION PARTNERS
MIAMAN.COM collaborates with http://www.storaskor.net/ and http://sizes-for-you.com/
This means we provide links to these websites and they link to MIAMAN.COM, to the benefit of both parties visitors. MIAMAN.COM can not be held responsible for these external links or their content.